SECURITY AND DATA HANDLING

Information access and handling

We agree the information needed, access arrangements and handling responsibilities before an engagement begins.

01

Records required

The assessment scope identifies the information needed. Redacted or anonymised material can be used where appropriate.

02

Access and transfer

Authorised recipients, transfer methods and any system permissions are agreed before access is provided.

03

Retention and return

Storage, retention, return and deletion arrangements are documented in the engagement terms.

04

AI processing

Any proposed AI use involving client material requires agreement on the processing arrangements and permitted information.

LEXA AI

Lexa deployment review

The Lexa implementation proposal specifies hosting, access controls, tenant separation, data processing, model providers, retention and incident responsibilities for review before implementation.

Deployment options are agreed for each client. Certification and independent-assurance claims are made only where supporting reports are available.

Please do not submit customer records, passwords or confidential regulatory material through the website enquiry form.

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