Service mapping
Review service boundaries, accountable owners and dependencies across people, processes, technology and suppliers. Record missing information and conflicting assumptions.
FCA REGULATORY CHALLENGES
Operational resilience
Resolve gaps in service mapping, scenario testing and recovery planning.
THE BUSINESS ISSUE
Recovery plans depend on assumptions that need testing
A recovery plan may rely on a supplier response, a system dependency or a manual workaround that has never been tested under the relevant conditions. Reviewing these items separately can leave the business with an incomplete account of how a disruption would affect its customers.
How CoSure can help
CoSure examines the services, dependencies and test results in scope together. We identify unsupported assumptions and unresolved weaknesses, then help management assign the work needed to address them.
What the engagement can deliver
You receive a review of the service and testing records, findings on gaps or inconsistencies, and a remediation plan with proposed owners and review points.
Discuss your requirementsManage this work in Lexa AITHE WORK WE REVIEW
Service dependencies, testing and remediation
Scenario testing
Compare the scenarios tested, results and limitations with the service records and agreed tolerances. Identify areas requiring further testing or specialist assessment.
Remediation
Review open weaknesses, dependencies between actions and the basis for marking work complete. Establish what management needs to review before accepting closure.
The proposal confirms the activities, records and teams covered, together with any specialist input required. Your firm reviews the findings and approves the response.
OTHER AREAS